The industrialisation of AI has encouraged businesses to seek digital settings that allow for the acceleration of machine learning from research to production. This aims to empower users to easily […]
DataSuite solutions takes Kelly Engineering to next stage of its evolution
Kelly Engineering partnered with Central Innovation to automate its manual processing operations through DataSuite, a data transformation solution. Since the integration of DataSuite, the agricultural equipment manufacturer has observed an increase […]
Why e-commerce needs DDoS protection
As Black Friday and Cyber Monday increase in popularity and the Christmas shopping rush lead to more people shopping online, businesses need to ensure that they are ready and able […]
Enhancement NOT replacement: Technology’s positive impact on customer service
A recent survey found that 72 percent of Australian believe that companies do not place enough importance on providing excellent customer service. How can businesses transform the way they approach […]
Cultivate an emotional connection to drive customer loyalty
Recent statistics show that 70 percent of emotionally engaged customers spend up to two times more on brands they are loyal to, compared to 49 percent of consumers with low […]
How BIM is changing the face of architecture
As the architecture industry continues to undergo significant changes, the advent of new design solutions such as Building Information Modelling (BIM) plays a crucial part in the transformation of architectural […]
How businesses can enhance service using new technology
Australians have indicated that their experience with call centres are far from great. Charles Heunemann, VP & Managing Director for Natterbox in APAC highlights the effective ways companies can elevate their […]
Three tips for nurturing customers beyond the holiday season
As the holiday season inches closer, it’s a great opportunity for businesses to make the most of this occasion build consistent and strong customer relations Tink Taylor, Founder & President […]
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