Blackie McDonald

  • Home
  • About us
  • Our Expertise
  • Case Studies
  • Our News and Blogs
  • Contact

Cultivate an emotional connection to drive customer loyalty

Image courtesy of Power Retail.

Recent statistics show that 70 percent of emotionally engaged customers spend up to two times more on brands they are loyal to, compared to 49 percent of consumers with low emotional engagement. Clearly, loyal customers are the most beneficial brand advocates a company could ask for. In Power Retail Tink Taylor, Founder & President at dotmailer, highlights how retailers can drive loyalty by building an emotional connection with their consumers.

 

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)

Related

Filed Under: Blogs, Business-to-Business, Client News, Consumer Public Relations, Coverage, Digital, Tech News, Work Tagged With: Blackie McDonald, consumers, customer engagement, customer loyalty, dotmaler, emotional connection, Power Retail, retailers

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

Keep in Touch with Blackie McDonald


 

Get in touch

We're in Sydney, Australia, but our clients are worldwide. Get in touch.

Contact us

BlackieMcDonald social

  • Facebook
  • LinkedIn
  • Twitter
  • Privacy Statement
  • Terms of Use

© 2019 Blackie McDonald · Website built by Kindleman