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The rise and rise of Engineering 4.0

The rise of Engineering 4.0 is propelling digital transformation in the manufacturing industry, and adopting new technologies has become critical to keep up with changing demands. Mike Russell, Chief Operating […]

How Insure 247 is disrupting the insurance industry

Insure 247 are disrupting the Australian insurance industry and experiencing rapid growth in the often ignored micro and SME business space. Steve Sloan, CEO and Founder of Insure 247 […]

How to ensure your digital transformation doesn’t become a digital disaster

With digital disruption leading to more organisations investing in innovative technology to improve their performance, midsized businesses risk threatening their potential for growth by investing in the wrong data management […]

Data breaches have the possibility to ruin customer relationships

Data breaches are becoming more common in our age of cyber threats and not only brings negative consequences to businesses, but also has the potential to ruin consumer relationships. Charles […]

Taking CX to the next level with omnichannel

Consumer demand for flexibility and choice is driving technology innovation in commerce, therefore, it is essential for businesses to link both online and in-store to stay competitive. Tink Taylor, the founder […]

Will AI ever take over human conversations?

AI technology is rapidly advancing and is already playing an important role in the customer experience by using chatbots as the first point of contact. In spite of this many […]

Key attributes businesses should look for in a technology partner

In our digital world, it is becoming increasingly necessary for businesses to collaborate with technology in order to drive growth and profitability for their brand. Mike Russell, COO of Central […]

Unit4 appoints Lee Gale to lead A/NZ

Unit4 has appointed Lee Gale as Managing Director for Australia and New Zealand. “I’m thrilled to join Unit4’s team in A/NZ and help drive numerous opportunities we have in […]

Tackling the open banking talent challenge

Australia is gearing up for the Open Banking regulations that are expected to come into effect in February 2020. As a result, this is rapidly transforming the way banks are […]

Making in-store staff part of your omnichannel retail brand

With digital transformation continuously disrupting the retail landscape, integrating marketing and customer experience has never been more important in connecting brands to their consumers. Mark Lavelle, CEO of Magento, discusses […]