Midsize companies are facing issues of abandonment from IT vendors, and without proper solutions are faced with the risk of leaving their business vulnerable to emergencies. Florian Malecki, International Product […]
Why Customer Experience Optimisation is Key in the Digital Era
With 86 per cent of customers willing to pay more for a better experience in our digital era, businesses should seek to utilise the latest technologies to win over consumers […]
Tackling cleaning challenges in healthcare
The newly released May/June issue of InClean magazine focuses on cleaning strategies within the healthcare industry. This month’s issue features Rubbermaid Commercial Products take on the cleaning challenges in the […]
Phone conversations are back in fashion
High-end fashion label Gucci has decided to set up call centres across the globe in a bid to attract millennial consumers. Charles Heunemann, Managing Director and VP Asia Pacific at […]
How Accolade Wines lifted its email marketing success
Adopting an omnichannel strategy for your business means finding the right target market for your product and improving customers’ experience of your brand. With the global wine market softening and […]
Does innovation only lie within the tech space?
This week’s Let’s Talk feature from Dynamic Business is all about innovation, discussing whether a business will embrace technology innovation or not, and the repercussions might be of choosing either […]
dotdigital Talks Data and the Future of Customer Engagement
The marketing landscape continues to evolve digitally and utilising data has become pivotal to businesses hoping to deliver seamless, personalised consumer experiences. Steve Shaw, Group CTO at dotdigital, discusses the […]
The global enabler: The technology you need to take your business to the world
As Sir Richard Branson famously said: “No new business is worth starting in these times unless it can go global.” Technology is enabling small businesses to connect with customers on […]
Experiences are the way to capture the hearts (and wallets) of bank customers
Banks are facing increasing pressure to grow their business in the era of digital disruption and open innovation, meaning consumers are choosing to spend their time and money on enjoyable experiences that […]
Total Wellbeing Diet: a tried and tested way to lose weight and keep it off
For more than 15 years the CSIRO Total Wellbeing Diet has been helping Australians to lose weight and keep it off. A Current Affair spoke to Accredited Practicing Dietitian Pennie […]
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