The latest findings of dotdigital’s ‘Hitting the Mark’ APAC report reveals that many APAC brands are still not doing the basics, such as segmenting customers or sending abandoned cart emails. The […]
dotdigital Talks Data and the Future of Customer Engagement
The marketing landscape continues to evolve digitally and utilising data has become pivotal to businesses hoping to deliver seamless, personalised consumer experiences. Steve Shaw, Group CTO at dotdigital, discusses the […]
Taking CX to the next level with omnichannel
Consumer demand for flexibility and choice is driving technology innovation in commerce, therefore, it is essential for businesses to link both online and in-store to stay competitive. Tink Taylor, the founder […]
