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The era of AI: What does it mean for ITSM?

The adoption of AI is on the rise and continues to redefine both corporate and government networks. With the IT industry starting to integrate AI into ITSM trends Andrew Souter, […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: AI, artificial intellegence, Blackie McDonald, government, IT, ITSM, Ivanti

Wellington Council to deploy Unit4’s cloud ERP system

In order to modernise their systems and offer better services to their users, Greater Wellington Regional Council has partnered with Unit4 to deploy Unit4 Business World. Implementation of Unit4’s cloud […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, cloud, cloud-based systems, government, local government, Unit4, Wellington

Why Australian councils are embracing business intelligence

Benjamin Cowling, Managing Director for Local and State Government Solutions at Civica International, highlights the benefits councils can achieve by taking advantage of business intelligence solutions. Focusing on data analytics […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, business intelligence solutions, Civica, data analytics, digital delivery, government, Government News, ICT, local government, state government

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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