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Trust and the role it plays in building strong customer relationships

With privacy concerns at an all-time high and institutional trust at an all-time low, organisations must differentiate themselves by being a business that consumers can trust. Charles Heunemann, Managing Director […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, consumer trust, customer experience, institutional trust, Natterbox, privacy, trust

How to establish a safe working environment for your staff

According to Australian Jobs 2018 report by the Department of Jobs and Small Business, the Healthcare sector, Australia’s highest employed industry, faces a barrage of workplace injuries and illness primarily […]

Filed Under: Business-to-Business, Client News, Consumer Public Relations, Coverage, Original Content, Work Tagged With: Blackie McDonald, healthcare, Rubbermaid, Rubbermaid Commercial Products, workplace injuries, workplace safety

Sales tips and tricks

What are some of your best sales tips and tricks? The ability to sell your idea, product or service is absolutely vital for your business and all business owners must […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, Dynamic Business, Natterbox, sales, sales tips

Why Australian retailers are leading the way in CX

Too many retailers are neglecting the post-purchase experience and are missing out on valuable customer feedback that can improve their products and shopping experience. Tink Taylor, Founder and President of […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, CX, dotdigital, feedback, online shopping, retail

Total Wellbeing Diet: a tried and tested way to lose weight and keep it off

For more than 15 years the CSIRO Total Wellbeing Diet has been helping Australians to lose weight and keep it off. A Current Affair spoke to Accredited Practicing Dietitian Pennie […]

Filed Under: Business-to-Business, Client News, Consumer Public Relations, Coverage, Original Content, Work Tagged With: Blackie McDonald, CSIRO, CSIRO Total Wellbeing Diet, healthy lifestyle, obesity, Total Wellbeing Diet, weight loss

Unified IT brings visibility and collaboration to a siloed industry

IT and cybersecurity operations have traditionally been siloed within businesses and have led to costly long-term problems and a lack of data sharing within organisations. James Ley, ANZ Pre-Sales Manager […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, data sharing, data silos, Ivanti, unified IT

How to ensure your digital transformation doesn’t become a digital disaster

With digital disruption leading to more organisations investing in innovative technology to improve their performance, midsized businesses risk threatening their potential for growth by investing in the wrong data management […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, converged platforms, digital transformation, midsized businesses, StorageCraft

Making in-store staff part of your omnichannel retail brand

With digital transformation continuously disrupting the retail landscape, integrating marketing and customer experience has never been more important in connecting brands to their consumers. Mark Lavelle, CEO of Magento, discusses […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, digital transformation, Magento, MagentoLive, Mark Lavelle, omnichannel, retail

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News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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