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How the way you communicate with customers can increase business productivity

Image courtesy of BusinessBusinessBusiness.

How do you communicate with your customers? With 92 percent of customer interactions still taking place over the phone, businesses are trying to find new ways to improve their productivity without losing out on providing excellent customer service. Managing Director and VP for Asia Pacific at Natterbox Limited, Charles Heunemann discusses how investing into CTI technology can benefit your business with BusinessBusinessBusiness.

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: Blackie McDonald, CTI, customer experience, Natterbox, productivity, Salesforce, telephony

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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