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How to nail loyalty in the age of low-cost carriers

Image courtesy of Unsplash.

The trends of low-cost airlines and ultra-low-cost carriers are beginning to change and grow. These carriers have become not only a fixture of the travel industry but an essential element of contemporary life. Mary English at Collinson, the operator of Priority Pass offered her insights to Travel Weekly on how low cost carries can bets nail customer loyalty  and build that ongoing relationship with their customer.

Filed Under: Blogs, Business-to-Business, Client News, Consumer Public Relations, Coverage, Digital, Work Tagged With: airlines, Blackie McDonald, customer loyalty, low-cost airlines, loyalty programs, Priority Pass, travel industry

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