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Recent Posts:

  • Have your phones stopped ringing? This may be why
  • Be in your best financial health in 2020
  • Do you know what your ‘dieting personality’ is?
  • PR agency Blackie McDonald and the Brands 2 Life Global Network begin working pro-bono with Tree-Nation
  • Charles Heunemann, co-founder and MD (AU) of Natterbox, on how to grow internationally
  • How SMEs can better manage their finances
  • Key elements of Patching to consider for Healthcare IT CISOs
  • Digital Goods And Services Dominate Online Purchases Worldwide, Fiserv Finds
  • Three Key Ways to Maximise Your Revenue with Data-Driven Marketing
  • Dieters are focused on health instead of appearance, new report
  • Let’s talk: Startups
  • How VetShopMax automated customer engagement to boost targeting and sales
  • Investing in Cross-Border Commerce is Key for Retailers
  • Future opportunities for manufacturing businesses
  • Why emotional intelligence matters when using AI for customers experience
  • The impact of late payments on Australian SMEs
  • Trust and the role it plays in building strong customer relationships
  • Are you ready for New WannaCry?
  • How to establish a safe working environment for your staff
  • Sales tips and tricks
  • Why Australian retailers are leading the way in CX
  • How open banking will shake up financial services
  • The power of human connection
  • How online retailers are ‘hitting the mark’ with their digital interactions
  • The True Business Value of Conversation
  • IT vendors are missing middle sized companies out
  • Why Customer Experience Optimisation is Key in the Digital Era
  • Tackling cleaning challenges in healthcare
  • Phone conversations are back in fashion
  • How Accolade Wines lifted its email marketing success
  • Does innovation only lie within the tech space?
  • dotdigital Talks Data and the Future of Customer Engagement
  • The global enabler: The technology you need to take your business to the world
  • Experiences are the way to capture the hearts (and wallets) of bank customers
  • Total Wellbeing Diet: a tried and tested way to lose weight and keep it off
  • Agilyx Group transforms Catholic Mission’s finance system with Unit4
  • Navigating the bleisure landscape
  • Why organisations are embracing a shift to microservices
  • Unified IT brings visibility and collaboration to a siloed industry
  • The rise and rise of Engineering 4.0
  • How Insure 247 is disrupting the insurance industry
  • How to ensure your digital transformation doesn’t become a digital disaster
  • Data breaches have the possibility to ruin customer relationships
  • Taking CX to the next level with omnichannel
  • Will AI ever take over human conversations?
  • Key attributes businesses should look for in a technology partner
  • Unit4 appoints Lee Gale to lead A/NZ
  • Tackling the open banking talent challenge
  • Making in-store staff part of your omnichannel retail brand
  • Delicious and gut friendly
  • The three new fronts in the fight against fraud
  • The importance of protecting medical records against ransomware
  • Is Email Over? dotdigital talks marketing and what retailers are getting wrong
  • The Gut is the core of good health
  • Marketers are still not realising omnichannel vision
  • How to nail loyalty in the age of low-cost carriers
  • How the way you communicate with customers can increase business productivity
  • Marketers are failing to realise the benefits of customer loyalty programs
  • By failing to prepare, you are risk failing your network against hybrid attacks
  • There are no more excuses for poor phone channel experiences
  • How data silos can kill your business
  • IT security starts with asset management
  • Back to Basics: Tools and techniques cyber attackers are using
  • How a great phone service can improve customer experience
  • Key trends bolstering digital transformation in 2019
  • The common tools, techniques and procedures that attackers are using
  • New delicious recipes for better gut health
  • The future of data with machine learning and cloud advancement
  • How the CSIRO Total Wellbeing Diet for Gut Health can help your health in 2019
  • Digital Marketing Trends to watch out for in 2019
  • Cloudera completes Hortonworks merger
  • CSIRO lunches new gut health diet to tackle obesity
  • Managing your IT security with one Multi-Layered approach
  • The transformation of airport lounges as they battle for business travellers
  • Cloudera aims to accelerate the industrialisation of AI
  • DataSuite solutions takes Kelly Engineering to next stage of its evolution
  • Aussies spend twice as much annually on travel than on luxury items
  • Why e-commerce needs DDoS protection
  • Enhancement NOT replacement: Technology’s positive impact on customer service
  • Cultivate an emotional connection to drive customer loyalty
  • How BIM is changing the face of architecture
  • How businesses can enhance service using new technology
  • Three tips for nurturing customers beyond the holiday season
  • Cyber security: Six best practices to stay smart and safe
  • Australians are resisting resistance: older people avoid vital exercise
  • The era of AI: What does it mean for ITSM?
  • Invest in enterprise software UX & watch your people grow
  • Transforming the manufacturing industry with Internet of Things
  • Why protecting your DNS should never be an afterthought
  • Meet the new face of cyber security: deception technology
  • Talent retention in the AEC and manufacturing industries
  • Cloudera adds machine learning solutions to Microsoft Azure
  • How SMS can deliver a rich Omnichannel Customer Experience
  • Are we losing the softer side of customer service?
  • Seven strategies for doing business in a post-digital world
  • Innovative housekeeping solutions for Sofitel Darling Harbour
  • Welcome to the age of blended cyber attacks
  • What Aussie companies can learn from the BA data breach
  • Taming the data beast with software-defined storage
  • Half of Australian companies still have not implemented ASD’s Top 4 mitigations

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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