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The rise and rise of Engineering 4.0

The rise of Engineering 4.0 is propelling digital transformation in the manufacturing industry, and adopting new technologies has become critical to keep up with changing demands. Mike Russell, Chief Operating […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Tech News, Work Tagged With: Blackie McDonald, Central Innovation, digital transformation, engineering 4.0, manufacturing

How to ensure your digital transformation doesn’t become a digital disaster

With digital disruption leading to more organisations investing in innovative technology to improve their performance, midsized businesses risk threatening their potential for growth by investing in the wrong data management […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, converged platforms, digital transformation, midsized businesses, StorageCraft

Making in-store staff part of your omnichannel retail brand

With digital transformation continuously disrupting the retail landscape, integrating marketing and customer experience has never been more important in connecting brands to their consumers. Mark Lavelle, CEO of Magento, discusses […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, digital transformation, Magento, MagentoLive, Mark Lavelle, omnichannel, retail

Key trends bolstering digital transformation in 2019

User experience, edge computing and AI will continue to dominate as key trends bolstering digital transformation in 2019 as organisations put particular focus on simplifying their enterprise architectures. Unit4’s Regional President […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: AI, Blackie McDonald, digital transformation, edge computing, enterprise architecture, Unit4, user experience, UX

Enhancement NOT replacement: Technology’s positive impact on customer service

A recent survey found that 72 percent of Australian believe that companies do not place enough importance on providing excellent customer service. How can businesses transform the way they approach […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blackie McDonald, customer experience, digital transformation, Natterbox, Salesforce, technology enhancement, telephony

Seven strategies for doing business in a post-digital world

You’ve completed the digital transformation project. Now what? Unit4 sales director Jeff Arnold discusses the seven strategies every organisation needs to implement after going through their digital change in order […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: Blackie McDonald, customer experience, customer satisfaction, digital transformation, Unit4

How email marketing automation is helping AUSLEC/L&H enter the digital age

One of the leading Australian electrical goods wholesaler AUSLEC/L&H partnered with dotmailer to enhance the customer experience through personalisation and email marketing automation. Integrating digital marketing helped AUSLEC/L&H significantly increase […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: AUSLEC/L&H, automation, Blackie McDonald, digital transformation, dotmailer, email marketing, integrated marketing, personalisation

Digital transformation culture shock

Digital transformation is becoming an essential change across all industries in today’s economy. Chris Tithof, country manager and sales director for Unit4 ANZ, explores why a hybrid approach keeps your […]

Filed Under: Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Uncategorized Tagged With: Blackie McDonald, cloud, culture shock, digital transformation, hybrid, hybrid cloud, migration, Unit4

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News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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