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How the way you communicate with customers can increase business productivity

How do you communicate with your customers? With 92 percent of customer interactions still taking place over the phone, businesses are trying to find new ways to improve their productivity […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: Blackie McDonald, CTI, customer experience, Natterbox, productivity, Salesforce, telephony

Transforming the manufacturing industry with Internet of Things

In a highly competitive global marketplace, to stay updated and boost productivity it’s crucial for manufacturers to invest in latest technologies. Today, 35 per cent of Australian enterprises believe that […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: Blackie McDonald, Central Innovation, Internet of Things, IoT, productivity

Stay ahead of the pack by embracing technological innovation

With new financial year kicking in, it’s a great time for companies to reassess investments and productivity. With Australia’s technology purchases believed to surpass $65 billion in 2019, investing in […]

Filed Under: Blogs, Business-to-Business, Client News, Coverage, Digital, Original Content, Tech News, Work Tagged With: Blacklie McDonald, Central Innovation, productivity, technological innovation, technology

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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