Too many retailers are neglecting the post-purchase experience and are missing out on valuable customer feedback that can improve their products and shopping experience. Tink Taylor, Founder and President of […]
Taking CX to the next level with omnichannel
Consumer demand for flexibility and choice is driving technology innovation in commerce, therefore, it is essential for businesses to link both online and in-store to stay competitive. Tink Taylor, the founder […]
Making in-store staff part of your omnichannel retail brand
With digital transformation continuously disrupting the retail landscape, integrating marketing and customer experience has never been more important in connecting brands to their consumers. Mark Lavelle, CEO of Magento, discusses […]
Digital Marketing Trends to watch out for in 2019
The new year is a great time for retailers to set business goals and have a plan to achieve them. As we welcome 2019 Tink Taylor, Founder & President for […]
How digital transformation is changing how retailers engage with their customers
As part of yet another highly successful MagentoLive Conference, held in Sydney recently, Anthony Caruana of lifehacker sat down with Mark Lavelle, CEO of Magento to discuss how the retail industry is […]