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Taking CX to the next level with omnichannel

Consumer demand for flexibility and choice is driving technology innovation in commerce, therefore, it is essential for businesses to link both online and in-store to stay competitive. Tink Taylor, the founder […]

Filed Under: Blogs, Business-to-Business, Client News, Consumer Public Relations, Coverage, Digital, Tech News, Work Tagged With: Blackie McDonald, bricks and mortar, customer experience, CX, dotdigital, e-commerce, onmichannel, retail, Tink Taylor

Four Email Automation tools that will make you stand out

Automation is crucial for brands and is necessary to conduct business in a complex, omni-channel world. With more than 70 percent of businesses using or implementing a marketing automation platform, Tink […]

Filed Under: Blogs, Business-to-Business, Client News, Consumer Public Relations, Coverage, Digital, Tech News, Work Tagged With: automation, Blackie McDonald, dotmailer, email automation, marketing automation, omni-channel, Tink Taylor

EU’s GDPR legislation will affect Australian retailers – dotmailer

The European Union’s (EU) General Data Protection Regulation (GDPR) will come into effect on May 25th with wide-ranging impacts on Australian retailers delivering products and services to customers in Europe. […]

Filed Under: Blogs, Business-to-Business, Client News, Consumer Public Relations, Coverage, Digital, Tech News, Uncategorized, Work Tagged With: Australian retail, Blackie McDonald, data protection, dotmailer, EU, GDPR, Power Retail, Tink Taylor

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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