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Phone conversations are back in fashion

High-end fashion label Gucci has decided to set up call centres across the globe in a bid to attract millennial consumers. Charles Heunemann, Managing Director and VP Asia Pacific at […]

Filed Under: Business-to-Business, Client News, Consumer Public Relations, Coverage, Tech News, Work Tagged With: Blackie McDonald, call centres, customer experience, Gucci, millennials, Natterbox, voice communication

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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