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There are no more excuses for poor phone channel experiences

Image courtesy of CX Central Australia.

Getting in touch with companies has never been easier with new communication channels, and businesses can no longer give excuses for their poor phone channel experiences. Charles Heunemann, Managing Director, VP Asia Pacific at Natterbox, shares his insights into the future of phone communications and ways data can be leveraged for businesses in order to provide exceptional customer experiences with CXCentral Australia.

Filed Under: Business-to-Business, Client News, Coverage, Digital, Tech News, Work Tagged With: AI, Blackie McDonald, customer experience, CX, human interaction, Natterbox, phone communications, telephony

News and Blogs

Have your phones stopped ringing? This may be why

December 1, 2019

Today, while our phones are never out of reach, we largely avoid talking on the phone. Ironically, … More...

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